I can't say I've ever had a bad experience at Newbury Dental, but seriously, if you need something done quickly, look elsewhere. Getting an appointment in any sensible time-frame just doesn't happen here. You can register at multiple dentists! I once had painful, broken teeth that needed pulling but all I got was sent for xrays at the hospital and scary warnings about having to have surgery if he couldn't get them out. So terrified I left it a year until I had a massive abscess. The new dentist took one look, said, "no problem" and sorted me out in 30 minutes.
Very disappointed today with this clinic's service. I booked an appointment for a private dental work (implant). In our correspondence, I have understood that I am to pay 130 for a consultation, to be seen by an implant dentist, who will then give me a implant treatment cost. My situation is, I have an active dental cover insurance from my previous employment, which will expire on the 15 July 2018. I stated this on my email over and over on multiple email, and even phoned them the day before my appointment. I emphasised that, I wanted to get a cost which i will then pay upfront and get a receipt so i can reimburse it from my insurance company before it expires in 2 weeks. They were not helpful about this, and has not allowed us an advance payment even (daft to refuse money!)When I came in today with my appointment, I didn't expect to pay 42 to for a consultation (not for implant). I was told i have to be seen by a dentist who then will write me a recommendation to an implant dentist. I did this, and paid. After, this, I was then told that the implant dentist is not available today for me to see him; and the next available slot is 12 July 2018 to see the plant dentist. That, again to book is 130. I was furious!!!! I wasn't told to have to pay an initial 42, apart from plus 130 for the implant consultation. and besides, what's the point???? I came in for the appointment expecting to be seen by an implant dentist, and expecting they can do what I required to make use of my insurance. but nope, rip off, and very disappointed with the service. Misled me. not happy!
Fantastic service. Can't thank you enough for a polite and pain free experience. Fantastic!
Very disappointed with an unhelpful receptionist, may as well have been an automated message. Surprised at the lack of empathy and reluctance to offer anything but the very minimum service. Certainly would not use this practice with something as important as my teeth!
I was in a lot of pain after another surgery made an awful job and Newbury Dental Practice accepted me and booked me in quite quickly and solved the problem. The staff is really helpful, professional and nice. Highly recommended!
Newbury Dental Practice is a UK Dentist based in Newbury, South East England. Newbury Dental Practice is located at The Courtyard, London Rd, Newbury RG14 1JX, UK.
Please contact with Newbury Dental Practice using information above: Address, Phone number, Fax, Postal code, Website address, E-mail, Facebook. Find Newbury Dental Practice opening hours and driving directions or map. Find real customer reviews and ratings or write your own review.
Find Dentist in Newbury
You Might Also Consider