OK m+s branch, its not that big so the clothes range in stock is quite small. There is a cafe, food section, and women's clothes on the ground floor, mens, and a small amount of kids upstairs and on the ground floor. It is clean, the lift takes you straight to the car park so it's pretty convenient.
I always find the staff at the Newbury Store to be most helpful and patient. I am disabled but don't appear to be and however I plan it I always end up looking slow and disorganised at the checkout. However, I never feel any frustration from the staff and they always have good ideas about what I could use for what I have in mind and will fetch it for me at the checkout, same if I forget something or have missed it on the shelves. It was Christmas Eve and busy but there was no impatience shown at all. I was shopping today for a Christmas Tea for Senior Citizens who do not go to relatives or receive any visitors in this sheltered accommodation. Loneliness is a sad fact for many at Christmas but I found the most exquisite cake I have ever seen and ( Thankfully ) completely devoid of any Santa or Reindeer on it. Santa has taken the Christ out of Christmas! Santa is also an anagram of Satan. I feel I have to photograph that lovely cake when it's out of its packing and before it's cut. I don't think any of the major Supermarkets had anything close to this cake in looks. We haven't tried it but I am anticipating that it will be lovely.
We normally enjoy a coffe and a snack in M&S but today we were a little surprised by a member of staff who told us that our hot food would be ready when it was ready! Not the customer service we usually have! It would have been more appropriate to have advised 'as soon as we can'!
I love M & S now travelling all the way to Newbury because ours was closed in Andover. Lovely autumn/winter clothing on display also it was nice to see Christmas items & clothing. I bought myself 2 long cardigans. Wheelchair accessible entrances from the high street and parkway Well laid large spacious shop spotless clean and tidy. Professional and friendly staff Wide selection of food and drink saved in the M & S cafe. Handy whilst you are shopping. I enjoyed a nice cup of tea with an M&S mouth watering Victoria sponge WOW! it's one to die for. I highly recommend
Staff are really helpful, I had to buy a crisis suit and everything for a funeral and the wonderful gentlemen here measured me up and ordered everything for me online and took care of the returns that were not a perfect fitFelt like they went the extra mile!Well done, a British institution that has not been cheapened by the latest fad. My money goes to m&S when I need clothes
Marks & Spencer Newbury is a UK Department Store based in Newbury, South East England. Marks & Spencer Newbury is located at 22 Northbrook St, Newbury RG14 1DJ, UK.
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