Great Solicitor's used them back in 2001 and still using them
very very Good Helpful and Kind Prorfessional Law firm
A good local law firm covering family and criminal matters. Recommended.
Messed up my house sale to the point where I had to refer the matter to the Legal Complaints Service (now the Legal Ombudsman). The complaint was successful and I was rewarded with an amount reduction off the fees. I consider this to be a shallow victory though as I believe that Charles Hoile's repeated errors cost me a lot more than I received off the bill. The main error was a legal one around the house sale, a detail not spotted which should have been and delayed things beyond where they needed to go. Subsequent errors included sending potentially sensitive emails to the other party's solicitor. We're all human and everybody makes mistakes, so I was most hurt by the arrogance that I met from senior management at Charles Hoile when raising a complaint, even when I brought in the Legal Complaints Service - never a "sorry", not even any sign of remorse or respect for a customer. Very poor and very old school.
Charles Hoile Solicitors is a UK Lawyer based in Newbury, South East England. Charles Hoile Solicitors is located at 4A Mansion House Street, Bridge St, Newbury RG14 5ES, UK.
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